Welcome to hamistudio.co, operated by HAMI Candle Co (“HAMI,” “we,” “us,” or “our”). By accessing or using this website (the “Site”) or purchasing our products, you agree to be bound by these Terms & Conditions (the “Terms”). Please review them carefully. If you do not agree to the Terms, please refrain from using the Site.

GENERAL

This Site is operated by HAMI Candle Co, based in the San Francisco Bay Area, California. We may update, modify, or discontinue any portion of the Site or its offerings at any time without notice. Your continued use of the Site constitutes acceptance of the most recent version of these Terms.

PRODUCTS & AVAILABILITY

All products are handcrafted in small batches and subject to availability. We may discontinue or limit quantities at any time. While we strive to describe and photograph our products accurately, slight variations in color, texture, or fragrance may occur due to natural materials and our artisanal process; such variations are not defects.

PRICING & PAYMENT

Prices are in U.S. Dollars (USD) and may change without notice. Applicable taxes and shipping fees are calculated at checkout. We accept Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay. Payment is processed at the time of purchase; once processed, orders cannot be modified or canceled. We may refuse or cancel any order due to suspected fraud, pricing errors, or product unavailability. If canceled after payment, we will refund the original payment method.

ORDERS & ACCEPTANCE

An order confirmation email acknowledges receipt of your order but does not guarantee acceptance. HAMI reserves the right to refuse or cancel orders that appear to violate these Terms or involve unauthorized reselling. If your order is canceled, we will notify you promptly.

PROMOTIONS, DISCOUNTS & GIFT CARDS

Promotions are limited-time, subject to change, and cannot be combined unless expressly stated. Unless noted, promotions exclude gift cards, taxes, and shipping. Gift cards are redeemable on the Site, non-reloadable, and not redeemable for cash except as required by law. Lost or stolen cards cannot be replaced.

PRE-ORDERS

Estimated ship dates are for convenience and may change. Payment is authorized at purchase; your order ships when items are available. If your order contains both in-stock and pre-order items, we may ship together unless otherwise stated on the product page.

INTELLECTUAL PROPERTY & TRADEMARKS

All content on this Site—including text, photography, graphics, logos, product names, designs, packaging, and layouts—is the exclusive property of HAMI Candle Co or its licensors and protected under U.S. and international IP laws. HAMI, our logo, fragrance names, candle designs, and related marks are trademarks or trade dress of HAMI Candle Co. No license to use our content or marks is granted by your access to the Site.

REVIES & USER-GENERATED CONTENT

If you submit reviews, photos, or other content on the Site or via social media, you grant HAMI a non-exclusive, worldwide, royalty-free, perpetual, sublicensable license to use, reproduce, modify, publish, translate, distribute, display, and create derivative works in any media for marketing and operational purposes. Submit only content you own and that is accurate and lawful.

USER CONDUCT

You agree to use this Site only for lawful purposes. You may not violate any applicable laws or regulations; interfere with the operation or security of the Site; upload or transmit viruses or malicious code; copy or scrape data or content without written consent; or use the Site or its content for commercial purposes without authorization.

ERRORS, INACCURACIES & OMISSIONS 

From time to time, the Site may contain typographical errors or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct, update, or cancel orders if any information is inaccurate, including after you’ve submitted an order.

SECURITY

We use reasonable administrative, technical, and physical safeguards to help protect the Site and your information. While credit-card data is encrypted during transfer, no internet transmission or storage system is completely secure.

THIRD-PARTY LINKS & SERVICES 

The Site may contain links to external websites or services that are not operated or controlled by HAMI. We are not responsible for their content, privacy policies, or practices. Accessing third-party sites is at your own risk. Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell products and services to you.

PRIVACY

Your submission of personal information through this Site is governed by our Privacy Policy, which forms part of these Terms. Please review it for details on how your information is collected, used, and protected.

DISCLAIMER

This Site, its content, and all products are provided “as is” and “as available.” HAMI makes no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will operate uninterrupted or error-free, or that any defects will be corrected.

LIMITATION OF LIABILITY 

To the fullest extent permitted by law, HAMI Candle Co shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products. Our total liability for any claim shall not exceed the purchase price of the product at issue. This limitation does not affect your statutory consumer rights.

INDEMNIFICATION 

You agree to indemnify, defend, and hold harmless HAMI, its affiliates, employees, and partners from and against any claims, losses, or damages (including reasonable legal fees) arising from your misuse of the Site or violation of these Terms.

GOVERNING LAW

These Terms are governed by and construed under the laws of the State of California, without regard to its conflict-of-law principles. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in California, USA.

CHANGES TO TERMS

We reserve the right to update or replace any portion of these Terms at any time. Changes take effect immediately upon posting to this page. Your continued use of the Site after such updates constitutes your acceptance of the revised Terms.

CONTACT INFORMATION

For questions or concerns regarding these Terms, please contact info@hamistudio.co